We mediate civil and commercial disputes for individuals and for private and public sector organisations. Based in Monmouth, South Wales, we carry out mediations across the UK. We can work face to face, by telephone, or using Zoom to enable mediations to take place at any time and in any location.
I would like to take this opportunity of thanking you for your fantastic efforts yesterday when dealing with this mediation. It was with much trepidation and very little expectations that I dragged my clients kicking and screaming into the mediation process.
To have achieved a conclusion to a dispute which has been running for literally years is absolutely amazing and I would like to thank you for the professional, efficient, sympathetic and patient manner in which you undertook your duties.
Previously I have not been a tremendous fan of the mediation process but I will certainly advise clients to use it in the future whenever a suitable case arises.
We feel that the day was productive in that it avoided the necessity of going to court. The discussions were handled sensitively yet frankly. We were made to feel comfortable with the welcome environment, separation and refreshments
I am pleasantly surprised that we were able to make a settlement, the mediators were very pleasant, understanding and friendly
The mediator had a very professional approach and listened to everyone’s point of view. She had a very knowledgeable background to all the issues she had to deal with.
We have experience in disputes in all of these areas.